It really helped me understand different behaviors which may be interpreted as negative. This will really help on how we can help our front-line staff to understand and develop more compassion with some of the "difficult" parents."
Family Support Services - Administrator
Excellent. Two years ago, Dr. Neufeld presented at the FNSA AGM. This was an incredibly valuable follow-up to his presentation and it is SO important for our new staff and a great reminder for all of strategies to support the challenging work we do."
School Administrator
It relates so directly to the entire reason we are here, in the teaching profession and it was presented so practically. I look forward to these teachings framing our work and support plans for our students."
Teacher
It made me rethink encounters in the past that may have progressed differently had I had this workshop"
Teacher
Sooo dynamic and brain-teasing! Engaging and will change my approach to difficult/vulnerable patients Thousand thanks!!"
Physician
Felt like I learned a lot today. Material/knowledge that is applicable to my everyday experience as a teacher."
Teacher
It was very informative, engaging and very helpful for working with families. Dr. Cheng was very easy to understand Beautiful slides /simplified very complex info beautifully. Great/useful information."
Family Support Services - Manager
Something I can use personally, professionally, and to help others."
Teacher
Should be required for all doctors/students/residents... Totally helpful!
Physician
Relevant to most patients seen each day in this community. Great review of reasons patients respond the way they do and how we can check our own reactions, etc. Good for capacity-building in our team here."
Physician
Before I knew what I was supposed to be doing, but now I know why. Giving it purpose – ie Zones of regulation."
Teacher
Excellent excellent presentation that every family physician and resident should see!!
Physician
Great presentation! Patient cases and real life experiences were very captivating."
Nurse
Thank you so much. Your energy and enthusiasm and kindness really shines through
Nurse
Exceptional in contents and speaker
Physician